When people disagree with you, or you with them: hold your tongue for a moment and think carefully. Choose to respond in a tone or with candor they are not expecting. Your challenge for today is to become your own press secretary. Put a positive spin on everything. If you make a mistake, pretend it was your intention all along, as you figure out how to fix it quickly. Be your own worst critic while you are doing this. After an "event" rewind it in your mind and imagine what factors could have altered the come in both and positive ways.
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This message is from a Virgin Mobile customer. Enjoy.
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